The second-hand marketplace Users Share Frustration Over Sizing Modifications
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
This online marketplace has updated its size classifications for female and kids' apparel failing to inform all users about the change.
Online Platforms Reaction
Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with other platforms.
It has advised users to examine their items and manually change the size if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Before the change, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L used to be a 12 but is now a UK 16-18.
User Accounts
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Necessary Adjustments
Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she said.
Marketplace Information
The app has more than 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.